Value-Added Services

We work with multiple insurance plans that request deeper medication reviews. We schedule dedicated time with patients — often face-to-face — to review full medication lists, identify potential drug interactions (drug–drug, drug–disease, drug–food), and optimize dose timing to improve safety and adherence.

Patients have access to an after-hours emergency contact line that connects directly to a pharmacist when urgent medication questions arise — because healthcare doesn't stop at 6 PM.

We offer free blood pressure checks and counseling as often as patients need. No appointment necessary — just stop in and one of our pharmacists will be happy to assist you.

We provide free blood glucose meters with the purchase of test strips and lancets, along with hands-on education and discounted pricing on common diabetes supplies including test strips, lancets, and alcohol swabs.

We provide patient education focused on helping individuals understand their conditions, improve medication adherence, and achieve better long-term health outcomes through informed self-management.

When clinically appropriate, we collaborate with prescribers to request authorization for equivalent alternatives preferred on the patient's insurance formulary — helping reduce therapy delays and out-of-pocket costs.

We can special-order prescription or OTC products when needed. With multiple wholesaler relationships, we can often locate items that are backordered or difficult to source elsewhere in San Antonio.

We can establish charge accounts for approved partner facilities and organizations, issue monthly statements, and offer payment plans when needed to ensure access to care is never a financial barrier.

We accept manufacturer coupons provided through prescribers and help patients locate and enroll in savings programs, including manufacturer assistance programs and other eligible discount options to reduce costs.

Ortiz Pharmacy is an approved medication destruction site. We can accept eligible medications for proper, safe disposal in accordance with all applicable requirements — keeping unused medications out of the wrong hands.

We can set up on-site vaccine clinics for organizations, businesses, and groups. We accept most insurance plans, which often eliminates additional out-of-pocket costs for participants — making vaccination easy and accessible.

Our certified staff can administer vaccines and other injections in-store. When the medication is covered under the patient's plan, administration is typically provided at no additional charge.